Refund Policy

• Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5-7 business days.

• Exchanges are subject to availability. If the desired item is not available, we will issue a refund instead.

• We are not responsible for lost or damaged items during return shipping. Please ensure proper packaging and use a trackable shipping service.

• Returns or exchanges initiated after the 7-day period will not be accepted.

• If you have any questions or need further assistance, please reach out to us at info@akadam.ch